Effective Date: January 1 2026

Livelydrops, Inc. values your privacy and is committed to protecting your personal and health related information. This Privacy Policy explains how information is collected, used, stored, and shared when you visit our website, book services, or communicate with us.

Information We Collect

We collect information you voluntarily provide, including:

• Name, phone number, email address

• Appointment and booking details

• Intake and consent form responses

• Health related information submitted through secure forms

• Communication preferences

We also collect limited technical data such as IP address, browser type, and device information for security and performance purposes.

How We Use Your Information

Your information is used to:

• Schedule and manage appointments

• Provide wellness and IV therapy services

• Communicate about bookings, arrivals, rescheduling, and follow ups

• Send operational text messages related to your care

• Maintain internal records and compliance obligations

We do not sell or rent personal information.

SMS and Text Message Communications

By booking an appointment or submitting a form on our website, you consent to receive non promotional SMS messages from Livelydrops, Inc., which may include:

• Appointment confirmations

• Arrival instructions

• Follow up or care related messages

• Service related notifications

Message frequency varies based on your interaction with our services. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

Sharing of Information

Information is shared only when necessary:

• With licensed medical professionals involved in your care

• With service providers that support scheduling, payments, or communications

• When required by law or regulatory authorities

All partners are required to maintain appropriate confidentiality and security standards.

Data Security

We use administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable steps to protect data from unauthorized access or disclosure.

Health Information

Health related information submitted through our forms is used solely for providing services and related operations. It is not used for advertising or promotional outreach.

Cookies and Tracking

Our website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect sensitive health information.

Your Rights

You have the right to:

• Request access to your information

• Request corrections to inaccurate data

• Withdraw consent for communications

• Request deletion of information, subject to legal retention requirements

Requests can be submitted using the contact details below.

Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this policy or your information, contact:

Livelydrops, Inc.
info@livelydrops.com
562.665.2822